Book
Launch of “Win With Your Customer” by Devendra Dubey – A Must-Read Guide to Building Customer-Centric Success
Mumbai, India – Clever Fox Publishing proudly announces the official launch of “Win With Your Customer,” a groundbreaking book by Devendra Dubey that offers a fresh perspective on transforming customer relationships. This highly anticipated book provides practical insights for professionals and businesses looking to elevate their customer engagement and drive meaningful success. With over 19 years of experience in real-world business transformation, Dubey brings together proven strategies and easy-to-implement methods that empower readers to turn routine interactions into collaborative partnerships.
“Win With Your Customer” addresses one of the most common issues in customer-supplier dynamics: transactional relationships that often lead to dissatisfaction and friction. Dubey redefines this equation, encouraging businesses to put the customer at the core of their strategy, fostering an environment where both parties benefit and thrive. From understanding a customer’s unsaid needs to creating gains that lead to customer delight, each chapter equips readers with tools to go beyond surface-level service and build lasting, profitable relationships. With clearly defined reader tasks, the book ensures that insights translate into actionable steps for immediate improvement.
Key highlights of the book include sections on balancing what a customer wants with what they actually receive, strategies for keeping customers interested and engaged, and insights into staying ahead of the competition. Dubey’s practical advice is supported by real-world examples, helping readers apply his techniques to achieve significant business growth. His methods are especially useful for corporates, entrepreneurs, managers, and individual professionals who want to build customer loyalty and foster positive brand perceptions.
The author, Devendra Dubey, is a recognized professional in the real estate and construction sector and a champion of business improvement and customer-centric models. With extensive experience in frameworks such as EFQM and ISO, Dubey has a track record of transforming business strategies to enhance customer satisfaction and increase brand loyalty. He also holds PG Certifications from prestigious institutions, including IIM Calcutta and the Illinois Institute of Technology, which uniquely positions him as an authority in the field.
“Win With Your Customer” is now available through Clever Fox Publishing and major retail platforms. The book promises to be an essential read for anyone looking to build resilient, customer-focused business practices and achieve sustainable success.
Shop Now: https://www.amazon.in/Win-Your-Customer-Devendra-Dubey/dp/B0C3RM1LXR
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